IT Service Management (ITSM) serves as a framework to help organizations deliver IT services in a structured and efficient manner. As technology becomes increasingly crucial in business operations, ITSM aligns IT services with business needs, ultimately driving value. Earning the EXIN ISO/IEC 20000 Foundation Certification can validate your skills in ITSM and provide a thorough understanding of best practices aligned with the international ISO/IEC 20000:2018 standard. This EXIN certification is an essential step for those looking to build a successful career in IT service management.
