IT Service Management (ITSM) serves as a framework to help organizations deliver IT services in a structured and efficient manner. As technology becomes increasingly crucial in business operations, ITSM aligns IT services with business needs, ultimately driving value. Earning the EXIN ISO/IEC 20000 Foundation Certification can validate your skills in ITSM and provide a thorough understanding of best practices aligned with the international ISO/IEC 20000:2018 standard. This EXIN certification is an essential step for those looking to build a successful career in IT service management.
Use this quick start guide to collect all the information about EXIN ITSMF18 Certification exam. This study guide provides a list of objectives and resources that will help you prepare for items on the EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 (ITSMF18) exam. The Sample Questions will help you identify the type and difficulty level of the questions and the Practice Exams will make you familiar with the format and environment of an exam. You should refer this guide carefully before attempting your actual EXIN IT Service Management Foundation based on ISO/IEC 20000:2018 certification exam.